Door Supervision Refresher (DSTU)
Who is this qualification for?
Door supervisors are often the first point of contact between many businesses and members of the public. It is important therefore that they are effectively trained and meet legal requirements in what can be a challenging environment.
The Highfield Level 2 Award for Working as a Door Supervisor Private Security Industry (Refresher) is for learners who currently hold a licence from the Security Industry Authority (SIA) to work as a door supervisor and need to be brought up to date with the new licence-linked qualifications requirements.
Based on the SIA’s own specifications and updated (October 2024) to meet the latest requirements, it has been developed by Highfield, the leading awarding organisation for security qualifications and written by some of the country’s leading security experts.
To complete this qualification learners are expected to undertake approximately 21 hours of learning. The SIA stipulates a minimum of 11 hours and 15 minutes contact time(1.5-days) if self-study is undertaken. Please refer to Highfield's qualification specification for further details on self-study.
Course Overview
The SIA Door Supervision Refresher Course (also known as the Top-Up Training for Door Supervisors) is required for those renewing their SIA Door Supervisor Licence. It ensures that security professionals are updated on the latest legal requirements, safety procedures, and best practices in the security industry.
Course Content
- The refresher course typically takes 2 days to complete.
- The total learning time is around 16 guided learning hours (GLH).
The refresher course includes two mandatory units that focus on updated security practices:
1. Principles of Terror Threat Awareness in the Private Security Industry
- Understanding different types of terror threats
- Identifying suspicious behaviour
- Emergency procedures and evacuation planning
- Current counter-terrorism initiatives
2. Principles of Using Equipment as a Door Supervisor in the Private Security Industry
- Use of body-worn cameras and their legal implications
- Searching procedures and use of metal detectors
- Effective use of communication devices (e.g., radios, earpieces)
3. Application of Physical Intervention Skills in the Private Security Industry
- Updated techniques for physical intervention
- Understanding the use of force and legal considerations
- Escorting and restraint techniques
- Health and safety in physical intervention
Assessment & Examination
The course includes multiple assessments:
-
Written Exams
Multiple-choice questions covering all key topics.
-
Practical Assessments
Candidates must demonstrate physical intervention techniques. -
Emergency First Aid
If not already certified, candidates must complete an Emergency First Aid at Work (EFAW) qualification as part of the renewal.
Candidates must pass all assessments to receive their updated qualification.
Validity of Qualification
- The qualification is valid for 3 years.
- After 3 years, individuals must take a refresher course to renew their SIA licence.
- Emergency First Aid at Work (EFAW) certification is also required to apply for the licence.
Upon passing, candidates receive a Level 2 Award in Door Supervision from an approved awarding body (e.g., Highfield, BIIAB, or NOCN).
This certificate allows individuals to apply for an SIA Door Supervisor Licence, which is required to work legally in the security industry.
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